At costumerty, we hold the privacy of our users (“user” or “you”) in the highest regard. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our men’s clothing e-commerce website, http://www.costumerty.com, including any associated media forms, channels, mobile websites, or mobile applications (collectively referred to as the “Site”). Please read this Privacy Policy carefully. If you disagree with any of its terms, we kindly ask that you refrain from using the Site.

We reserve the right to modify this Privacy Policy at our sole discretion and for any reason. Any changes will be communicated by updating the “Last Updated” date of this Privacy Policy. The revised Privacy Policy will take effect immediately upon being posted on the Site, and you waive the right to receive specific notifications for each alteration or modification.

We encourage you to periodically review this Privacy Policy to stay informed of any updates. Your continued use of the Site after the posting of a revised Privacy Policy indicates your acknowledgment, acceptance, and compliance with the changes.

Collection of Your Information

We may gather information about you through various means. The data we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, along with demographic details like your age, gender, hometown, and interests. You voluntarily provide this information when filling out personal information forms or participating in Site-related activities. While you are not required to provide any personal information, refusal may limit your access to certain Site features.

Derivative Data

Information that is automatically collected by our servers when you access the Site, including your IP address, browser type, operating system, access times, and the pages you viewed immediately before and after visiting the Site. If you use our mobile site, this data may also include your device name and type, operating system, phone number, country, preferences, and any additional information you choose to provide.

Financial Data

Financial details, such as payment method information (e.g., a valid credit card number, card brand, expiration date), collected during purchases, orders, returns, exchanges, or information requests. This also includes data on the pages you view, which helps us continuously improve our website. These “analytics” programs also inform us of how users arrive at our Site (e.g., via a search engine) and whether they are repeat visitors, enabling us to allocate more resources to service development rather than marketing expenditures.

Cookies

Advertising Cookies

Cookies are widely used in online advertising. Neither we, advertisers, nor our advertising partners can obtain personally identifiable information from these cookies.

Remarketing Cookies

You may notice an increase in advertisements from a Site you recently visited. This is because advertisers, including ourselves, pay for these placements. The technology enabling this is cookie-based, and we may deploy a “remarketing cookie” during your visit. We use these ads to present special offers and entice you to return to our Site. Rest assured, we cannot proactively contact you as the entire process is anonymized. You can disable these cookies at any time, as previously explained.

Affiliate Cookies

We collaborate with partners who promote our services on a commission basis (i.e., we pay commissions on sales rather than for advertising). Cookies are necessary to compensate these partners, typically provided by specialist companies (affiliate networks). Neither we, the networks, nor the partner advertising or recommending our services can personally identify you. We request your support by allowing these cookies, which ultimately enable us to offer our services at competitive prices. Our affiliate cookies are sourced from reputable providers.

Turning Cookies Off

You can block cookies by adjusting your browser settings to refuse all or some cookies. However, blocking all cookies (including essential ones) may restrict your access to certain parts of our Site.

Except for essential cookies, all cookies will expire after the period specified in the relevant documentation.

For further information on cookies, please visit the ICO website and Google Cookie Policy.

Contact Us

Should you have any inquiries, please contact us at:

Address: ROOM G18, UNIT F, 2/F FREDER CTR, MOK CHEONG ST 3 TO KWA WAN HK

TEL: +85295694615

Email: [email protected]

Working Hours: Monday – Friday, 08:00 – 17:00 (UTC + 8)